Question 1

Is the trial really free?

Accepted Answer

Yes, one full class with a teacher, no credit card required.

Question 2

How do I book my free trial?

Accepted Answer

Pick a course, tell us your timezone and a time that suits you, and we'll match you with a teacher for one complete class.

Question 3

What if I've never seen Urdu before?

Accepted Answer

Perfect. Most students start from the alphabet; we assess and place you correctly.

Question 4

Can I choose my class times?

Accepted Answer

Yes. Tell us your timezone and availability and we schedule around you.

Question 5

Can I reschedule a class?

Accepted Answer

Yes. With reasonable notice we'll move a 1:1 class to another slot that suits you. Structured courses like GCSE prep follow a fixed weekly schedule, but every session is recorded so you never miss the material.

Question 6

When does the GCSE Urdu course run?

Accepted Answer

It's 16 weeks, one 60-minute session a week, on a fixed day and time agreed with your teacher when you enroll.

Question 7

How do the 1:1 bundles work?

Accepted Answer

Pick 4, 8, or 12 classes a month — 30 minutes each for kids, 50 minutes each for women. The more you book, the faster you progress, and your teacher plans each month around your goals.

Question 8

When do the Summer and Back-to-School courses run?

Accepted Answer

The Summer Urdu Course runs July through mid-August; the Back-to-School Urdu Course runs late August through September. Both are 6 weeks, two 30-minute sessions a week.

Question 9

Are classes recorded?

Accepted Answer

Every class is recorded and saved to your dashboard to rewatch anytime.

Question 10

What are your teachers' qualifications?

Accepted Answer

Every teacher is a native Urdu speaker with a formal qualification — in Urdu literature, linguistics, or education — plus years of online teaching experience.

Question 11

Do I get a certificate?

Accepted Answer

Yes. We track your progress throughout, and learners receive a certificate on completing their course.

Question 12

What payment methods do you accept?

Accepted Answer

We accept major credit and debit cards and popular local options. Kids and Women 1:1 are monthly subscriptions; GCSE, Read & Write, Summer, and Back-to-School are a single course fee paid at enrollment.

Question 13

Do you offer refunds?

Accepted Answer

If you're not satisfied after your first paid class, contact us within 7 days and we'll refund your payment in full.

Question 14

Is there a minimum age to start?

Accepted Answer

Our Kids course welcomes learners from age 5; other courses have no upper age limit.

Question 15

Do you teach children?

Accepted Answer

Yes, from age 5, with teachers who specialize in young learners.

Question 16

How long does it take to learn Urdu?

Accepted Answer

Most learners hold simple conversations within 3–4 months of weekly classes. Reading and writing fluency take longer and depend on your goals and practice.

Question 17

Can I switch teachers or change my plan?

Accepted Answer

Absolutely. You can request a different teacher, or upgrade, downgrade, or pause your 1:1 plan at any time.

Question 18

Can I cancel anytime?

Accepted Answer

Kids and Women 1:1 plans are monthly with no long-term contract. GCSE, Read & Write, Summer, and Back-to-School are a one-time enrollment for the full course.

Private classes and structured courses.

One-to-one, paced around you.

Kids 1:1

Women 1:1

Structured, exam-focused, seasonal.

GCSE Urdu

Read & Write Urdu

Summer Course

Back-to-School Course

Your first Urdu conversation is closer than you think.